Course Code : TURZ 123
Course Title : Accommodation Operations
Weekly lecture and application hours: 3-1
Short course description: The aim of this course is to provide students with information about the organizational structure of the hotel and food supply industries. It mainly addresses housekeeping, front desk, accommodation and catering. It also aims to inform students about issues such as cleaning rooms and other general areas, human resource management and inventory control.
Textbooks and supplementary books:
- Front Office Operations and Management in Hospitality Industry, Ayhan Gökdeniz and Yakup Dinç, Detay Publishing.
- Accommodation Operations Management, S. K. Kaushal and S. N. Gautam, Frank Bros and Co.
Participation / Attendance : 10%, Mid-Term Exam : 30%, Homework : 10%, Final Exam : 50%,
Attendance is at least 95 % mandatory.